Humanscale Freedom Saddle and Pony Task Stool
SMART LIVE NOW is a trustable online retailer part of KI System Synergy International a registered Corporation in Canada shipping products in US and Canada. As we're moving into experience age, we offer a wide variety of smart living products designed makes your lives easier.
Our mission is to transform your living to a new age where you experience a true sense of comfort and creativity. Our products will save you from all the hardship with your daily chores and other challenging activities thus saving more time and space, so that you can focus on something more valuable in your life.
While you will certainly enjoy using our products, what you will enjoy the most is our exceptional customer service. We will ensure a smooth purchasing experience and also an after sale service. We provide multiple options to contact us and will be more than happy to address your questions and concerns. Just hit the “Contact Us” page to get in touch. Should you have any questions even before the sale, feel free to reach out to us and we will be happy to answer your questions.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee.
- Promotions such as rebates and buy one, get one free offers are not eligible.
- The item must be in stock on the competitors website.
- The competitor must be an online store, they may not have a retail location.
- The website can not be a discounter or auction website (i.e; eBay, overstock, etc..).
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
🛒FREE SHIPPING - ESTIMATED SHIPPING 2-3 WEEKS
* Ships from a Canadian Warehouse
The Saddle and the compact Pony Saddle make sitting comfortable and workplace movement simple while complementing any workspace or home office. The triangular cushion of the Saddle and Pony saddle stools encourages users to sit in a “saddle” posture
- Uniquely contoured triangular cushion allows multiple sitting positions for ultimate comfort
- Height adjustable pneumatic cylinder accommodates a wide range of users and tasks
- Optional foot ring and high cylinders for specific applications
- Available in a wide variety of textiles, including those designed for healthcare and laboratory environments
- Modular cushion for easy replacement
- Frame color options include Graphite, Titanium and Polished Aluminum
- Designed to fit 95% of the office population (5’0” - 6’4” height, 100 lbs. to 300 lbs. weight)
- 5-year warranty on cushions/textiles; 15-year, 24/7 warranty on everything else
Manufacturer Part No.: F300GK101, F400GK101, F300AK128, F300GK459-XKC
Height (floor to compressed center of seat cushion):
17.5”– 22.75” standard Saddle / Pony
20.25”– 28.25” high Saddle / Pony
23”– 33” extra-high Saddle / Pony
22” Saddle seat
16” Pony Saddle seat
25” High and extra-high Saddle/Pony
22” Standard Saddle/Pony
Optional Foot Ring:
18” or 21” Foot Ring diameter
6” – 11” Foot Ring height range (from floor)
Made predominantly of aluminum, followed by steel and plastic
Designed for easy disassembly with clear recycling guidelines
Ships in recycled packaging, or blanket-wrapped, when feasible
Weighs less than 11 lbs., minimizing carbon footprint in shipping
BIFMA level® and Greenguard® certified
May contribute to LEED certification in several categories
SHIPPING & RETURN
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 3-5 business days), we will process the charges and submit the order for shipment.
We offer FREE SHIPPING on all orders for Canada and most of US.
If your order is in stock and we process the charges to your credit card, it will ship within 3-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse, to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com
Estimated delivery time: 4 - 6 business days after the Shipment
Note: These Policies are defined by the manufacturer HUMANSCALE.
Product shortages must be noted at the time of delivery and reported to the carrier for correction. Claims against Humanscale for shortages, errors, etc., must be made in writing and within two (2) days of the date of delivery or customer waives its right to make such a claim.
1. Note damage on the delivery receipt at time of delivery.
2. Refuse product at time of delivery.
3. Contact Humanscale Customer Care within 24 hours of the attempted delivery and advise them of the damage.
4. Enter a chargeable replacement order; credit will be issued after the disposition of damaged product is determined.
Concealed Damage / Loss
If customer determines that there is internal damage not visible at time of delivery, customer will retain all packaging materials and take the following action steps within fifteen (15) calendar days from the date of delivery.
1. Request inspection by calling local freight carrier to report damage.
2. Retain merchandise in the original box.
3. Call your Humanscale Customer Care agent to provide order and product information.
4. Get a copy of the inspection report from carrier.
5. Enter a chargeable replacement order; credit will be issued after the disposition of damaged product is determined.
Return Authorizations and Refusals
All returned and non-damaged refused orders are subject to a fifteen percent (15%) restocking fee.
Seating and special order returns will not be accepted.
Customer must request a Return Authorization through the Smart Live Now Customer Care Department within 15 days of product receipt to return any product. If Humanscale agrees to restock the product, customer must return it freight prepaid to Humanscale, F.O.B., to the original shipping point or as otherwise instructed by Smart Live Now Customer Care. If product is returned without a Return Authorization, Humanscale will notify customer of the unauthorized return and customer must provide instructions for its disposition within one week thereafter. Failure of customer to respond within one week will result in Humanscale’s right to dispose of the product with no credit. Return Authorizations expire sixty (60) days after the date of issue. If the returned product is not in resalable condition, customer will not receive credit for the return. Customer must promptly provide a purchase order or other acceptance of fees/credit reduction as required.
Note: We can only refund orders placed directly through our website, https://www.smartlivenow.com/ (Smart Live Now)
If you have any questions about these Terms, please contact us at firstname.lastname@example.org