Humanscale Freedom Task Chair With Headrest - Lotus Black
SMART LIVE NOW is a trustable online retailer part of KI System Synergy International a registered Corporation in Canada shipping products in US and Canada. As we're moving into experience age, we offer a wide variety of smart living products designed makes your lives easier.
Our mission is to transform your living to a new age where you experience a true sense of comfort and creativity. Our products will save you from all the hardship with your daily chores and other challenging activities thus saving more time and space, so that you can focus on something more valuable in your life.
While you will certainly enjoy using our products, what you will enjoy the most is our exceptional customer service. We will ensure a smooth purchasing experience and also an after sale service. We provide multiple options to contact us and will be more than happy to address your questions and concerns. Just hit the “Contact Us” page to get in touch. Should you have any questions even before the sale, feel free to reach out to us and we will be happy to answer your questions.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee.
- Promotions such as rebates and buy one, get one free offers are not eligible.
- The item must be in stock on the competitors website.
- The competitor must be an online store, they may not have a retail location.
- The website can not be a discounter or auction website (i.e; eBay, overstock, etc..).
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
🛒FREE SHIPPING - ESTIMATED SHIPPING 2-3 WEEKS
* Ships from a Canadian / US Warehouse
The Freedom chair is exceptionally comfortable and promotes movement throughout the day. With innovative recline that provides constant support and a pivoting backrest that automatically adjusts to the needs of the spine. Its refined and sculpted cushions were designed to mimic the body’s natural contours and decrease pressure point loads for premium comfort.
- Distinctive design sets it apart from other task chairs and enhances any space
- Innovative weight-sensitive, self-locking recline mechanism cleverly uses each sitter’s body weight to perfectly adjust the tension and recline position of the chair for full support throughout movement
- Pivoting backrest automatically moves with the user throughout the day and offers perfect lumbar comfort in all positions
- Synchronous arms allow effortless adjustment with one hand and our unique arm design attaches to the backrest to move with the user
- Contoured cushions are sculpted to closely follow the body’s shape and offer long-term comfort, reduce pressure points and provide exceptional weight distribution
- Modular design allows the user to update the aesthetic of the chair and offers easy maintenance
- A wide range of specifically created, high-performance textiles complement the chair’s unique cushion contours to maximize their comfort, performance and ergonomic function
- The Freedom Headrest features a dynamic support that cradles the head and neck during recline, but remains neutral when in upright positions
- Manufacturing P/N: F211GK101
- Seat Fabric Color: Lotus Black
- Armrest/Armpad: Standard Duron Arms
- Seat Type: Standard Foam Seat Pan
- Designed to fit 95% of the office population, 152 - 193 cm (5’0” - 6’4”) height, 45.4 - 136 kg (100 - 300 lbs.) weight
- Weight-sensitive, self-locking recline mechanism with 20 degrees of movement
- Automatically pivoting backrest with seven-degree back tilt
- Synchronous arms attach to the back frame with 150mm (6”) vertical adjustment, adjusting seat level for up close work at a desk
- Arm length is 330mm (13”) with 510mm (20”) distance between each synchronous arm
- Contoured cushions with waterfall edge and coccyx cutout reduce pressure on lumbar and thoracic spine
- Modular design
- Handle on back of chair for easy maneuvering
- Dynamic headrest with 125mm (5”) vertical adjustment
- Dimensions: W: 690mm (27.25”) x D: 415 - 470 mm (16.25“-18.5”) x H: 1090 - 1345 mm (43”- 53”)
- Weight: 22.3kg (49.1 lbs.)
- Frame Color: Graphite
- Cylinder Height: Standard cylinder 5"
- Casters: Standard Hard Casters
- Fire Proofing: None-Standard Plastics & Foams
- Base Upgrade: Standard Matching Base
- Warranty: 15-year warranty
SHIPPING & RETURN
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 3-5 business days), we will process the charges and submit the order for shipment.
We offer FREE SHIPPING on all orders for Canada and most of US.
If your order is in stock and we process the charges to your credit card, it will ship within 3-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse, to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Estimated delivery time: 4 - 6 business days after the Shipment
Note: These Policies are defined by the manufacturer HUMANSCALE.
Product shortages must be noted at the time of delivery and reported to the carrier for correction. Claims against Humanscale for shortages, errors, etc., must be made in writing and within two (2) days of the date of delivery or customer waives its right to make such a claim.
1. Note damage on the delivery receipt at time of delivery.
2. Refuse product at time of delivery.
3. Contact Humanscale Customer Care within 24 hours of the attempted delivery and advise them of the damage.
4. Enter a chargeable replacement order; credit will be issued after the disposition of damaged product is determined.
Concealed Damage / Loss
If customer determines that there is internal damage not visible at time of delivery, customer will retain all packaging materials and take the following action steps within fifteen (15) calendar days from the date of delivery.
1. Request inspection by calling local freight carrier to report damage.
2. Retain merchandise in the original box.
3. Call your Humanscale Customer Care agent to provide order and product information.
4. Get a copy of the inspection report from carrier.
5. Enter a chargeable replacement order; credit will be issued after the disposition of damaged product is determined.
Return Authorizations and Refusals
All returned and non-damaged refused orders are subject to a fifteen percent (15%) restocking fee.
Seating and special order returns will not be accepted.
Customer must request a Return Authorization through the Smart Live Now Customer Care Department within 15 days of product receipt to return any product. If Humanscale agrees to restock the product, customer must return it freight prepaid to Humanscale, F.O.B., to the original shipping point or as otherwise instructed by Smart Live Now Customer Care. If product is returned without a Return Authorization, Humanscale will notify customer of the unauthorized return and customer must provide instructions for its disposition within one week thereafter. Failure of customer to respond within one week will result in Humanscale’s right to dispose of the product with no credit. Return Authorizations expire sixty (60) days after the date of issue. If the returned product is not in resalable condition, customer will not receive credit for the return. Customer must promptly provide a purchase order or other acceptance of fees/credit reduction as required.
Note: We can only refund orders placed directly through our website, https://www.smartlivenow.com/ (Smart Live Now)
If you have any questions about these Terms, please contact us at email@example.com
Chair took 3 months to ship, well in excess of the original 4-5 weeks which was quoted. In addition, once I was advised the chair was ready to be shipped, I requested that the shipping date be changed as I would be away on the expected shipping date (and unable to receive the chair). This request was ignored by customer service.
Once I was able to pick up the chair from the shipper's depot, the box was badly damaged and the chair was very dirty from dirt which had made its way into the damaged box.
Very disappointed with the shipping times for this product and the customer service.