EFFYDESK Warrenty Policy
We've got you covered!
Unlike any other desk company warrantor, we are fair in judgement and we don't look for reasons to deny your warranty!
Here's what's covered by our warranty:
- The EFFYDESK frame, including the electric motors, control box, and switch.
- Performance - according to published specifications.
- Defective materials or workmanship in frame.
- Defects affecting the operation of the frame and height-adjusting mechanisms.
Not covered by the warranty:
- Normal wear and tear of the tabletop or paint finish.
- Any damages or malfunctions in the product caused by repairs, or attempted repairs, performed by anyone other than EFFYDESK employees.
- Any product that has been damaged by or subjected to misuse, abnormal handling or impact.
- Improper assembly or disassembly.
- Any modifications to electronic components.
- The EFFYDESK warranty period begins the day the product is delivered to the customer.
- This warranty is valid for the original purchaser.
- We will repair or replace, free of charge, any parts necessary to correct defects in materials.
- We will make an honest assessment during the diagnosis, and will follow-up with you after diagnosing the issue.
- Sometimes during shipping the couriers handle the packages with less care. If the product arrives damaged, depending on the extent of the damage, EFFYDESK will either compensate or replace the table top (up to the customer to choose from). If replacement is chosen, it will only be replaced once.
Please Note: This policy is applicable only to the orders placed directly through our website, https://www.smartlivenow.com/ (Smart Live Now)